Contact

联系我们

We read every message. Pick the channel that fits — most things are fastest by email.

我们会阅读每一条消息。请选择最合适的渠道 —— 大多数情况下电子邮件最快。

Quick channels

快速联系

✉️
General
常规
🛡️
Privacy & data requests
隐私与数据请求
🐞
Bug reports & security
Bug 报告与安全
🤝
Partnerships & press
合作与媒体

Send us a message

给我们留言

Use the form below. Messages go straight to our inbox — no account, no signup.

使用下面的表单留言。消息直接进入我们的收件箱 —— 无需注册、无需账号。

How form delivery works: the form is processed by FormSubmit.co and forwarded to hello@toolhub.com. The first time someone submits, FormSubmit emails a confirmation link — you must click it once to activate the address. After that, all submissions land in the inbox automatically. 表单投递说明:表单由 FormSubmit.co 处理后转发到 hello@toolhub.com。第一次有人提交时,FormSubmit 会发送一封确认邮件 —— 你需要点击一次来激活该地址。之后所有提交会自动进入收件箱。

Mailing address

邮寄地址

ToolHub
Attn: Privacy Officer
8 The Green, Suite #5198
Dover, DE 19901
United States

ToolHub
收件人:隐私专员
8 The Green, Suite #5198
Dover, DE 19901
美国

This is a registered virtual office address. Mail is processed and forwarded to our team. For most matters, email is faster and preferred.

这是一个注册的虚拟办公室地址。邮件会被接收并转发到我们的团队。对于大多数事项,电子邮件更快也更推荐。

Find us online

在社交平台关注我们

FAQ

常见问题

Do I need an account to use the tools? 使用工具需要注册账号吗?
No. Every tool runs entirely in your browser. We do not require sign-up, do not collect inputs, and do not store results. Open the page and use it.
不需要。每个工具完全在你的浏览器中运行。我们不要求注册、不收集输入内容、也不存储结果。打开页面就能直接用。
Is my data sent to your servers? 我的数据会被发送到你们的服务器吗?
No. All calculations, conversions, and generations happen locally in your browser using JavaScript. The network is only used to load the page itself. You can verify this by opening the page, then turning off Wi-Fi — the tools keep working.
不会。所有计算、转换和生成都在浏览器本地用 JavaScript 完成。联网只用于加载页面本身。你可以打开页面后关掉 Wi-Fi 验证 —— 工具仍然可以正常工作。
Are the tools really free? What's the catch? 工具真的免费吗?有什么套路?
Yes, free. We display unobtrusive ads via Google AdSense to cover hosting and development. There is no "Pro" tier, no sign-up paywall, no premium feature hidden behind a subscription.
真的免费。我们通过 Google AdSense 展示少量不打扰的广告来覆盖服务器和开发成本。没有"高级版",没有注册付费墙,没有任何功能被藏在订阅之后。
Do you have a public roadmap or changelog? 你们有公开的路线图或更新日志吗?
Yes. The blog index page lists the latest published guides, and we add new tools on a rolling basis. For upcoming work, follow the GitHub repository.
有。博客索引页列出了最新发布的指南,我们持续滚动添加新工具。要了解后续计划,关注 GitHub 仓库即可。
Can I request a new tool? 我可以建议新工具吗?
Absolutely. Use the form above or email hello@toolhub.com. We read every request and prioritize based on how many people ask.
当然可以。使用上面的表单或发邮件到 hello@toolhub.com。我们阅读每一条建议,并根据请求人数来安排优先级。
Can I embed these tools on my own site? 我能把这些工具嵌入到自己的网站吗?
The pages are public. You may link to them freely. For full embed (iframe), please contact us first so we can confirm the integration is non-commercial or set up an appropriate arrangement.
页面是公开的。你可以自由链接。如需整页嵌入(iframe),请先联系我们确认用途非商业或安排合适的合作方式。
How do I report a security issue? 如何报告安全问题?
Email security@toolhub.com with a clear description and steps to reproduce. We acknowledge within 24 hours and aim to ship a fix within 7 days for high-severity issues.
请发邮件到 security@toolhub.com,附上清晰的描述和复现步骤。我们 24 小时内确认,高危问题目标 7 天内修复。
Where is the team based? 团队在哪里?
We are a small, distributed team working across time zones. There is no single headquarters — the Dover address is our registered virtual office for legal correspondence.
我们是一支跨时区协作的小型分布式团队。没有单一总部 —— Dover 地址只是用于法律文件的注册虚拟办公室。

What to include in your message

邮件请包含

To help us help you faster:

为让我们更快帮你:

  • A clear subject line (e.g. "Bug: BMI calculator rounding", "Privacy: data deletion request").
  • 清晰的标题(如 "Bug:BMI 计算器四舍五入"、"隐私:数据删除请求")。
  • The page URL and (if relevant) the tool you were using.
  • 页面 URL 以及(如相关)你正在使用的工具。
  • Steps to reproduce the problem, and what you expected to happen.
  • 复现步骤,以及你期望的结果。
  • Your browser and operating system version (for technical issues).
  • 浏览器和操作系统版本(用于技术问题)。

Response time

回复时间

  • General questions: within 2 business days.
  • 一般咨询:2 个工作日内。
  • Privacy and data requests: within 30 days, as required by GDPR / applicable law.
  • 隐私与数据请求:30 天内(按 GDPR 及适用法律要求)。
  • Security disclosures: we acknowledge within 24 hours.
  • 安全披露:24 小时内确认。

Note about AdSense reviews

关于 AdSense 审核的说明

If you are an AdSense reviewer, please use the privacy address above for any compliance questions. We cooperate fully with Google's review process.

如果你是 AdSense 审核员,请使用上面的隐私邮箱咨询任何合规问题。我们会全力配合 Google 的审核流程。